Simple instructions • One step at a time
How to use ScamAssessor
Not sure how to check something suspicious? Choose your device and what you received. We'll guide you through it.
There's no need to know computer terms. Go at your own pace.
Important: Don't click a suspicious link, pay a fee or open an unfamiliar file just to check it. If something feels wrong, stop first.
Let's begin
What are you using?
Choose one. You can change it at any time.
Choose the message option
What to look for
These are instructions only. Clicking Next doesn't run an analysis or use your free check.
Understand your results
What do the colours mean?
ScamAssessor looks for warning signs. It cannot prove that something is safe or genuine.
Strong warning signs. Don't follow suspicious instructions. Check with the real organisation yourself.
Something needs checking. Don't rush to send money or reveal information.
Fewer warning signs were found. It still may not be safe.
Checking a file? A structural score is different from a full malware scan. If ScamAssessor says contents were not inspected, treat the file as unverified.
Already sent money or shared details? Look for Show recovery steps in the checker and contact the organisation through its official website or app.
Common questions
Simple answers
What does “copy” mean?
It means selecting words so you can put the same words somewhere else, without typing them again.
What does “paste” mean?
It means putting the copied words inside ScamAssessor's text box.
What is a screenshot?
A screenshot is a picture of what's on your phone or computer screen.
What is a link?
A link is something that takes you to another page or website when clicked or tapped. Don't open a suspicious one just to check it.
Do I need to pay to try it?
ScamAssessor offers one full free check. It is a one-time offer, not a free check every day. Paid subscriptions provide continued access. The website shows current prices and renewal details before purchase.
What if I can't copy a message?
You can take a screenshot instead and choose the picture option.
Is a file with a score of 0/100 safe?
No. Structural checks are limited and cannot prove a file is free from malware.
What if I'm in another country?
Choose your country or region on the checker so it can show the relevant official reporting and recovery guidance.
Privacy & data
What happens to my information?
Saved case history is stored in your browser on your device. Text submitted for analysis may be processed by the ScamAssessor service. Some optional reputation checks may contact external services. Account and subscription records are handled separately.
Read our Privacy & data page to learn what remains in your browser and what may be processed by the service. Don't assume all forms of checking happen entirely on your device.